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Explore AI Managers

See how the AI Managers work together.

One conversation matters to sales, service, compliance, knowledge and operations. OrySense captures it once and five AI Managers read it for their own job — sharing one ORY Score and one record.

One conversation, five outputs.

Here’s what each AI Manager produces from the same store conversation.

Ory Pitch · AI Sales Manager

A scorecard for the pitch

How well the rep discovered needs, explained the product, handled the price objection and asked for the sale.

Scorecard · Pitch quality Auto-scored
OpeningStrong
Need discoveryPartial
Objection handlingStrong
Closing askMissed
Ory Care · AI Contact Centre Manager

Service quality and mood

Empathy, clarity and resolution — and how the customer’s mood moved through the conversation.

Mood distributionThis month
Positive54%Neutral31%Negative15%
Ory Guard · AI Compliance Manager

Every required statement checked

Price, warranty and financing disclosures checked in order — with a Red SOS if something critical was missed.

SOP adherence · Call #48213 / 4 passed
Greeting & identity verification00:12
Mandatory risk disclosureNot said
Fees & charges explained03:05
Consent recorded before paymentPartial
Red SOS · Needs reviewDisclosure missed on a payment call
Ory Assist · AI Knowledge Manager

The right answer, in the moment

Product facts and offers surfaced when the customer asked — and the questions nobody could answer logged as gaps.

Live call · Real-time assistLIVE
CU
Customer · now
Is the warranty valid if I move to another city?
Knowledge · Warranty policyLive

Yes — the warranty is national. Service is booked through any authorised centre with the invoice number.

  • Mention free pick-up in metro cities
  • Offer to SMS the service-centre list
Ory Read · AI Documentation Manager

A clean record of what happened

Intent, what was pitched and missed, resolution and the next step — written automatically.

Conversation record · 12:04 PM Auto-generated
Customer intent

65" smart TV under ₹70k, OTT-first household

Pitched

QLED panel · Dolby Vision · EMI · 2-year warranty

Missed

Exchange offer, installation window

Resolution

Visit booked for Saturday; quote shared on WhatsApp

Next step

Agent to call back Friday with exchange value

How it works.

01

Upload or connect

Record on the OrySense app or an Ory wearable, connect your dialer or PBX, or upload existing recordings. Audio is queued automatically.

02

Transcribe & understand

Speech is transcribed and separated by speaker, then read against your playbook for intent, objections, sentiment and resolution.

03

Score & flag

Every eligible conversation gets an ORY Score from 0 to 1000. SOP breaches raise a Red SOS; irrelevant calls are filtered out.

04

Review & coach

Managers filter by date, store, team or agent, drill into any conversation and turn findings into evidence-based coaching.

See OrySense on your own conversations.

Tell us how your teams talk to customers. We’ll show you OrySense configured for your industry, your playbook and your recording setup.