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Customer Stories

See OrySense in action.

How teams across industries use OrySense to capture conversations, score them and coach from the evidence. Detailed case studies are shared during demos.

100%conversation coverage instead of 1–2% sampling
6+industries with dedicated scoring themes
3 waysto capture: app, wearable and calls
Consumer-durables showroomsRetail

Consumer-durables showrooms

Store reps capture pitches with the Ory wearable; managers coach on missed attach and financing offers using real conversations.

Mobile phone storesRetail

Mobile phone stores

Fast counter conversations scored for need discovery, accessory attach and protection-plan offers.

Advisory and lending teamsBFSI

Advisory and lending teams

Every advisory conversation checked for risk disclosures, with Red SOS alerts for compliance review.

Clinic counsellingHealthcare

Clinic counselling

Patient consults scored for empathy and advisory adherence, with summaries for every follow-up.

Service and support queuesContact centre

Service and support queues

QA forms applied to every call, with Agentwise benchmarks for team leads.

Admissions counsellingEducation

Admissions counselling

Counselling sessions summarised with next steps, and counsellors coached on fee conversations.

Want the full case study?

We share detailed results — with customer permission — in a live walkthrough for your industry.

See OrySense on your own conversations.

Tell us how your teams talk to customers. We’ll show you OrySense configured for your industry, your playbook and your recording setup.