ShowroomConsumer durables
TVs, appliances and ACs — long pitches with financing and exchange offers.
Everystore conversation captured — app or wearable, hands-free
0–1000ORY Score for each pitch, comparable across stores
Attachaccessories, warranty and financing tracked per pitch
Built where OrySense started.
Consumer durables and mobile showrooms were the first OrySense deployments — noisy floors, overlapping voices, regional languages.
Capture
Hands-free capture on a noisy floor
Speech models tuned for crowded stores, background music and mixed languages separate the rep and customer clearly — even when they talk over each other.
- OrySense app and Ory wearable
- Built for loud, busy showrooms
- Synced automatically after each conversation
CU
Customer · now
Is there an exchange offer on my old TV?
Offer · ExchangeLive
Up to ₹6,000 off on exchange for TVs older than 5 years. Valuation in-store; pickup on delivery.
- Pair with the extended warranty bundle
- EMI options not discussed yet
Pitch
Every pitch scored, every attach tracked
Score need discovery, product knowledge, negotiation and the closing ask — and see which accessories, warranties and financing offers were pitched or missed.
- Pitch quality per rep and store
- Missed attach flagged per conversation
- Negotiation and discount handling
Customer intent
65" smart TV under ₹70k, OTT-first household
Pitched
QLED panel · Dolby Vision · EMI · 2-year warranty
Missed
Exchange offer, installation window
Resolution
Visit booked for Saturday; quote shared on WhatsApp
Next step
Agent to call back Friday with exchange value
Network
Coach every store with evidence
Store and regional managers see who needs coaching and on which skill — and leadership sees which behaviours drive conversion across the network.
- Store and region benchmarks
- Coaching cues from real conversations
- Playbook adoption across the network
1PS
Priya S.Store 14 · 126 calls
884
2AM
Arjun M.Store 09 · 98 calls
851
3NK
Neha K.Store 14 · 141 calls
806
4RD
Rahul D.Store 22 · 77 calls
742
5IA
Imran A.Store 03 · 112 calls
688
Support every store rep. Empower every manager.
For store staff
Sharper pitches
A scorecard after every customer, with moments to fix.
Product answers
Specs, comparisons and offers surfaced on the app.
Attach reminders
Accessories, warranties and financing you haven’t mentioned yet.
Recognition
Great pitches seen by managers, backed by evidence.
For store, regional and category managers
Store benchmarks
Compare stores and regions on the same score.
Objection trends
Price-vs-online and competitor objections by category.
Attach revenue
Where attach and upsell are being left on the table.
Brand insights
What customers ask about each brand and model.
Capture conversations wherever they happen.
No behaviour change for your teams — OrySense meets conversations where they already take place.
Showroom
CounterMobile stores
Fast counter conversations with accessory and protection-plan attach.
WearableHands-free capture
The Ory wearable records while reps demo products with both hands.
AppOne-tap app
Start and stop capture from the OrySense app on any phone.
Privacy
Your customers’ privacy, our priority.
Conversations in retail are sensitive. OrySense is built so they stay inside your organisation and only reach the people who need them.
- Each enterprise’s data isolated with row-level security
- Role-based access that follows your hierarchy
- AI models hosted privately for OrySense processing
- Every request authenticated with signed tokens
- Customer details visible only to authorised roles
Does it really work in a noisy store?
Yes. OrySense’s speech models were selected and tuned specifically for crowded retail floors, background music and regional accents.
Do reps need to change how they sell?
No. Reps wear the device or tap the app and sell as usual. Scoring happens after the conversation.
How do we know if accessories and warranties were pitched?
Your attach items are part of the playbook, and every conversation is checked for whether each one was offered.
Keep exploring
Bring OrySense to retail.
Tell us how your teams talk to customers. We’ll show you OrySense configured for your industry, your playbook and your recording setup.