Conversation intelligence for your industry.
Each industry gets its own scoring themes, required disclosures and coaching playbooks — configured, not generic.
Choose your industry.
Financial Services
Sales, service, collections and compliance — every banking and lending conversation scored and checked.
Learn moreInsurance
Sales, service and regulatory monitoring for insurers — every policy conversation scored and checked.
Learn moreContact Centres
QA, coaching, compliance and performance for contact centres — every call audited automatically.
Learn moreRetail
In-person and assisted sales intelligence for retail — every store conversation captured, scored and coached.
Learn moreEducation
Capture every counselling, admissions and classroom conversation — and turn it into notes, scores and follow-ups.
Learn moreBPO
Multi-client QA, SLA reporting and coaching for BPOs — every call on every process audited.
Learn moreWhy industry matters
A good conversation looks different in every industry. Banking conversations must disclose rates, fees and cooling-off periods; a showroom pitch should discover needs and offer financing and protection plans; a clinic consult must be clear, empathetic and consistent.
OrySense ships with themes for each industry and is then tuned to your own SOPs, so scores reflect what matters in your business from the first week.
Can we add our own rules on top of the industry theme?
Yes. Industry themes are a starting point; your SOPs, disclosures and weights are added during setup.
Does it work in regulated industries?
Yes. Compliance checks run on every conversation, critical misses raise Red SOS alerts, and evidence is kept for audits.
See OrySense on your own conversations.
Tell us how your teams talk to customers. We’ll show you OrySense configured for your industry, your playbook and your recording setup.