The AI Manager platform for business conversations.
Every conversation carries a business signal — a buying intent, an objection, a missed disclosure. OrySense captures conversations wherever they happen, scores every one with a single ORY Score, flags what needs attention and gives every team an AI Manager that coaches from the evidence.
From raw audio to coaching in four steps.
Upload or connect
Record on the OrySense app or an Ory wearable, connect your dialer or PBX, or upload existing recordings. Audio is queued automatically.
Transcribe & understand
Speech is transcribed and separated by speaker, then read against your playbook for intent, objections, sentiment and resolution.
Score & flag
Every eligible conversation gets an ORY Score from 0 to 1000. SOP breaches raise a Red SOS; irrelevant calls are filtered out.
Review & coach
Managers filter by date, store, team or agent, drill into any conversation and turn findings into evidence-based coaching.
One platform. Every conversation.
Listen everywhere conversations happen
Conversations don’t only happen on a dialer. OrySense captures them from the store floor, the field, the clinic and the phone — and adapts to noisy, real-world audio.
- OrySense app for one-tap recording
- Ory wearables for hands-free capture
- Dialer and PBX through a client-side server
- Bulk upload of existing recordings
One number for every call
The ORY Score combines conversation quality, product knowledge, empathy and pitch efficiency into a single 0–1000 score — so performance is comparable across people, teams and stores.
- Weighted to your playbook
- Dimension breakdown on every conversation
- Ineligible conversations filtered out
Red SOS for the conversations that need you
Every conversation is checked against your SOPs and industry playbook. Breaches that need a person raise a Red SOS straight away.
- SOP adherence on every conversation
- Critical breaches escalated instantly
- Evidence attached to every alert
Dashboards for every role
An executive Overview Hub, Dimensions for QA, Agentwise benchmarks for managers and Call-wise review for the details — all filtered by date, store, team or agent.
- Overview Hub with mood distribution
- Agentwise benchmarks
- Call-wise audio with synced transcript
Five specialists, one conversation.
Each AI Manager focuses on one job — selling, service, compliance, knowledge or documentation — and all five work from the same conversation.
Ory Pitch
AI Sales Manager
Meet Ory PitchOry Care
AI Contact Centre Manager
Meet Ory CareOry Guard
AI Compliance Manager
Meet Ory GuardOry Assist
AI Knowledge Manager
Meet Ory AssistOry Read
AI Documentation Manager
Meet Ory ReadExplore AI Managers
See how the five managers work together on one conversation.
ExploreBuilt for the enterprise.
Deep hierarchies
Enterprises, regions, stores, teams and agents — modelled the way your organisation works.
Role-based access
Everyone sees exactly what their role allows, from the executive cockpit to a single agent.
Tenant isolation
Row-level security keeps every enterprise’s data separate from every other.
Private AI models
Transcription and analysis run on privately hosted models, not shared third-party APIs.
Built for scale
Storage, APIs and GPU processing are separated so bursts of recordings never queue up the platform.
Multi-industry themes
Retail, healthcare, BFSI and more — each with its own scoring logic and playbooks.
What is OrySense?
OrySense is an AI Manager platform for business conversations. It captures conversations from apps, wearables and phone systems, scores each one with the ORY Score, checks it against your SOPs and turns the results into dashboards and coaching.
Which industries does OrySense work for?
OrySense started in retail consumer durables and mobile stores and now powers healthcare consults, BFSI advisory, contact centres, education and field sales — each with its own scoring theme.
Do we need special hardware?
No. You can start with the OrySense app or your existing call recordings. Ory wearables are available for teams that need hands-free capture.
How is our data protected?
Each enterprise’s data is isolated, access is role-based, and audio is processed on privately hosted AI models. Visit the Trust Center for details.
Keep exploring
See OrySense on your own conversations.
Tell us how your teams talk to customers. We’ll show you OrySense configured for your industry, your playbook and your recording setup.