One platform for every customer conversation.
Capture, transcription, scoring, analytics and the AI Managers all run on the same OrySense platform — so every team works from one record.
Explore the platform.
OrySense Overview
OrySense is the AI Manager platform for business conversations: capture every conversation, score it, flag risk and coach every team.
Learn moreConversation Intelligence
Turn every conversation into actionable intelligence — intent, objections, sentiment and resolution extracted automatically.
Learn moreAI Manager Platform
Five specialized AI Managers working together on every conversation — sales, service, compliance, knowledge and documentation.
Learn more100% Conversation Monitoring
Monitor every conversation, not sampled interactions — every call and store conversation scored and checked.
Learn moreAnalytics & Insights
Measure conversations, teams and business outcomes with dashboards for every role — from executive overview to a single call.
Learn moreHow the OrySense platform fits together
Conversations reach OrySense from the mobile app, the hands-free Ory wearable, your dialer or PBX, or uploaded recordings. Each one is transcribed, separated by speaker and read against your playbook, then given an ORY Score from 0 to 1000.
Everything after capture — QA, compliance checks, coaching, documentation and analytics — reads the same record. That is why teams can switch on new AI Managers without new recorders or integrations, and why results are comparable across stores, call centres and field teams.
The platform is built for organisations with real hierarchies: enterprises, regions, stores, teams and agents, with role-based access so everyone sees exactly what their role allows.
How do conversations get into OrySense?
Through the OrySense mobile app, the Ory wearable, dialer or PBX connections, or by uploading existing recordings.
What is the ORY Score?
A single 0–1000 score for every eligible conversation, built from quality, product knowledge, empathy, efficiency and SOP adherence.
Is our data kept separate from other customers?
Yes. Each enterprise’s data is isolated, and access inside your organisation follows your roles and hierarchy.
See OrySense on your own conversations.
Tell us how your teams talk to customers. We’ll show you OrySense configured for your industry, your playbook and your recording setup.