Every conversation, checked against your rules.
Ory Guard checks every conversation against your SOPs and regulatory scripts — disclosures, consent, mis-selling language — and raises a Red SOS the moment a call needs a human to look at it.
What compliance teams get with Ory Guard
Compliance risk hides in unheard conversations.
A mandatory disclosure skipped on one call in fifty is invisible when you only audit two calls in a hundred.
Ory Guard checks every conversation for each required statement, in the order your process demands.
Gaps found on the day they happen, not during an audit.
Governance that covers every conversation.
Every required step, checked on every call
- SOPs configured per product, process and region
- Step order and timing checked, not just keywords
- Adherence rolled up by agent, team and branch
How compliance and risk teams use Ory Guard.
Monitoring that never samples
- Every conversation checked against the current script
- Critical breaches routed to you instantly
- A complete record for every review
Rules that fit your regulator.
Lending, insurance, investment advisory and healthcare each have their own scripts. Ory Guard is set up with your process, your required statements and the language your industry must avoid.
- BFSI advisory and lending disclosures
- Insurance sales and claims scripts
- Healthcare consult guidelines
- Your internal SOPs and policies
Is Ory Guard just keyword spotting?
No. It checks whether each required statement was actually made, in context and in the right order, and it reads risky language in the context of the conversation rather than matching a word list.
Can rules differ by product or region?
Yes. You can keep separate SOPs and scripts for each product, process, language and region, and version them as they change.
Does it replace human compliance review?
It replaces sampling, not judgement. Ory Guard checks every conversation and routes the ones that need a person — with the evidence attached — so reviewers spend their time where it matters.
Who can see flagged calls?
Access is role-based and follows your organisation’s hierarchy, and each enterprise’s data is isolated from every other tenant.
Keep exploring
Find the gaps before an auditor does.
Share your SOPs and a sample of conversations. We’ll show you adherence across every one of them.