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Use case · Compliance & Governance

Adherence monitored across every conversation.

Replace sampled audits with complete coverage. OrySense checks every conversation against your SOPs, scripts and regulatory requirements, raises a Red SOS when something needs attention and keeps the evidence ready for review.

SOP adherence · Call #48213 / 4 passed
Greeting & identity verification00:12
Mandatory risk disclosureNot said
Fees & charges explained03:05
Consent recorded before paymentPartial
Red SOS · Needs reviewDisclosure missed on a payment call

Governance with full coverage

100%of conversations checked — no blind spots between audits
Red SOSimmediate alerts for breaches that need a person
Evidenceaudio, transcript and result stored for every check

What sampled audits leave behind.

Problem

Auditing 1–2% of calls means 98% of your compliance risk goes unseen.

Solution

Every conversation is checked against the same rules automatically.

Impact

Complete visibility of adherence, every day.

Governance built on every conversation.

Your SOPs, checked step by step

  • Required statements and their order verified
  • Different SOPs per product, region and process
  • Versioned rules as scripts change
SOP adherence · Call #48213 / 4 passed
Greeting & identity verification00:12
Mandatory risk disclosureNot said
Fees & charges explained03:05
Consent recorded before paymentPartial

Who relies on conversation governance.

Complete monitoring without more reviewers

  • All conversations checked automatically
  • Your attention only where it’s needed
  • A record for every decision
SOP adherence · Call #48213 / 4 passed
Greeting & identity verification00:12
Mandatory risk disclosureNot said
Fees & charges explained03:05
Consent recorded before paymentPartial
FAQ

Frequently asked questions

Can’t find what you’re looking for? Talk to our team

Which industries is this built for?

Any business with scripts or regulations to follow — lending, insurance, investment advisory, healthcare consults and regulated sales are the most common.

Can we keep different rules for different products?

Yes. Each product, process, language and region can have its own versioned set of rules.

Who sees the flagged conversations?

Only the people your role-based access allows. Each enterprise’s data is isolated, and access follows your organisation’s hierarchy.

See OrySense on your own conversations.

Tell us how your teams talk to customers. We’ll show you OrySense configured for your industry, your playbook and your recording setup.