Conduct risk, visible in every conversation.
Most conduct risk lives in conversations nobody reviewed. OrySense checks every one of them against your SOPs and regulatory scripts, escalates critical breaches and keeps an auditable record of every check.
Why risk teams choose OrySense
Complete coverage of customer conversations, with evidence ready for any review.
12 required steps
11 steps
Cooling-off period not stated
Coaching assigned
Every conversation checked
Ory Guard checks each conversation for required disclosures, consent and risky language — in context, not by keyword.
- SOPs by product, process and region
- Context-aware risky language detection
- Versioned rules as regulations change
Critical breaches escalated immediately
Red SOS alerts route serious breaches to the right owner, with the evidence attached and the moment marked.
- Severity levels you control
- Routing by product and team
- Resolution tracked to closure
Evidence for every review
Every check is stored with the audio, transcript and result — searchable by agent, product and date when internal audit or a regulator asks.
- Searchable audit trail
- Reviewer notes and decisions recorded
- Trend reporting for risk committees
Top-up loans · March · North region
1,842 conversations checked
13 · all resolved
Evidence pack ready
It takes every team to win the conversation.
OrySense gives each team its own view of the same conversations — so sales, service, quality and leadership work from one source of truth.
Your conversations stay yours.
Conversation data is sensitive. OrySense isolates every enterprise’s data, controls access by role and processes audio on privately hosted AI models.
- Strict tenant isolation for every enterprise
- Role-based access that mirrors your hierarchy
- Privately hosted AI models — no third-party model training
- Authenticated, token-based access to every API
Tenant isolation
Row-level security keeps each enterprise’s records separate.
Role-based access
Enterprise, region, store and agent views follow your org.
Secure access
Every request authenticated with signed tokens.
Private AI
Models hosted privately for OrySense processing.
Insights to stay ahead.
AI Manager Guide
How to move from sampled QA to AI Managers that review every conversation.
Read the guideROI Calculator
Estimate the hours and coverage OrySense could give back to your team.
Calculate ROIOrySense Blog
Ideas on conversation intelligence, coaching and quality from our team.
Read the blogIs this suitable for regulated industries?
Yes. Ory Guard is designed for lending, insurance, advisory and other regulated conversations, with rules configured to your requirements.
How is access to flagged calls controlled?
Access is role-based and follows your hierarchy; each enterprise’s data is isolated from every other tenant.
Can we prove a control is working?
Yes. Adherence and breach trends are reported over time, with the underlying evidence available for every conversation.
Bring OrySense to your risk & governance team.
Tell us how your teams talk to customers. We’ll show you OrySense configured for your industry, your playbook and your recording setup.