Run the business on what customers actually hear.
Every store visit, sales call and service conversation shapes your numbers. OrySense brings all of them into one view — quality, conversion signals, compliance and customer mood — so leadership decisions rest on the whole picture, not a sample.
Why business leaders choose OrySense
One number for every conversation, rolled up into the views leadership actually needs.
One view of every customer conversation
Stores, call centres and field teams usually report in different ways. OrySense measures them all on the same ORY Score, so you can compare business units, regions and channels honestly.
- ORY Score, SOP adherence and Red SOS across the business
- Drill from a region to a store to a single conversation
- Mood distribution as an early experience signal
Find the levers that move revenue
See which behaviours separate your best stores from the rest — need discovery, product knowledge, attach offers, the closing ask — and where to invest in coaching.
- Conversion drivers by region and product
- Objection trends before they hit the numbers
- Playbook adoption across the network
Know your exposure before an auditor does
Compliance breaches and mis-selling risks are checked on every conversation, with Red SOS alerts routed to the right owners — and evidence kept for every decision.
- SOP adherence by business unit
- Critical breaches escalated automatically
- An auditable record for every conversation
It takes every team to win the conversation.
OrySense gives each team its own view of the same conversations — so sales, service, quality and leadership work from one source of truth.
Your conversations stay yours.
Conversation data is sensitive. OrySense isolates every enterprise’s data, controls access by role and processes audio on privately hosted AI models.
- Strict tenant isolation for every enterprise
- Role-based access that mirrors your hierarchy
- Privately hosted AI models — no third-party model training
- Authenticated, token-based access to every API
Tenant isolation
Row-level security keeps each enterprise’s records separate.
Role-based access
Enterprise, region, store and agent views follow your org.
Secure access
Every request authenticated with signed tokens.
Private AI
Models hosted privately for OrySense processing.
Insights to stay ahead.
AI Manager Guide
How to move from sampled QA to AI Managers that review every conversation.
Read the guideROI Calculator
Estimate the hours and coverage OrySense could give back to your team.
Calculate ROIOrySense Blog
Ideas on conversation intelligence, coaching and quality from our team.
Read the blogWhat do leaders see that managers don’t?
The roll-up: ORY Score, adherence, mood and Red SOS trends across business units and regions, with the ability to drill into any team or conversation.
How long until the data is useful?
Scores appear as soon as conversations are processed. Trends become meaningful within the first weeks of capture, depending on volume.
Can we start with one business unit?
Yes. Most enterprises start with one team or region, prove the value and then extend.
Bring OrySense to your business leaders team.
Tell us how your teams talk to customers. We’ll show you OrySense configured for your industry, your playbook and your recording setup.