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Trust Center

Trust OrySense with your most sensitive data.

Conversations contain customer details, prices and promises. OrySense is built so they stay inside your organisation, reach only the people who need them and are processed on infrastructure we control.

Security posture3 / 4 passed
Tenant isolationEnabled
Role-based accessEnabled
Token authenticationEnabled
Private AI processingEnabled

Your clients’ data is in good hands.

Your conversations stay yours

  • Each enterprise’s data isolated with row-level security
  • Customer data is never used to train models for other customers
  • Access limited to the roles your organisation defines
  • Retention set by your organisation’s policy
Data flow · Encrypted at every hop4 active
OrySense appOne-tap recording on the floor
Ory wearableHands-free, synced after the shift
Dialer & PBXCalls streamed via client-side server
UploadDrop in existing recordings

How your data moves.

Each stage of the pipeline is separated, so heavy audio, application data and AI processing never share the same systems.

Capture

App, wearable or client-side server uploads audio directly to secure object storage.

API layer

Authenticated APIs orchestrate processing and store results.

AI processing

Privately hosted GPU clusters transcribe and analyse the audio.

Results

Scores and records stored with row-level security per enterprise.

FAQ

Frequently asked questions

Can’t find what you’re looking for? Talk to our team

Is our data used to train AI for other companies?

No. Your conversations are processed for your organisation only.

Where does AI processing happen?

On privately hosted GPU infrastructure operated for OrySense — not shared third-party AI APIs.

Can we keep recordings inside our network until upload?

Yes. The client-side server collects recordings from your dialer or PBX inside your network.

How do we request security documentation?

Contact us and we’ll share our security documentation as part of your evaluation.

Questions about security?

Our team will walk your security and compliance reviewers through how OrySense handles data.