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Platform · AI Manager Platform

Five specialised AI Managers, working together.

A human manager can’t hear every conversation. OrySense gives each team an AI Manager that does — Ory Pitch for sales, Ory Care for service, Ory Guard for compliance, Ory Assist for knowledge and Ory Read for documentation — all working from the same conversation.

5AI Managers, each focused on one job
1capture and one ORY Score shared by all five
100%of conversations reviewed by every manager

How the AI Managers work together.

One capture

Five managers, one conversation

A conversation is captured and transcribed once. Each AI Manager then reads it for its own purpose — so sales, service, compliance, knowledge and records all come from the same source of truth.

  • No duplicate tools or recordings
  • Consistent data across teams
  • One place to review every conversation
Shared score

A shared language: the ORY Score

Every manager contributes to the same 0–1000 score — quality, product knowledge, empathy, pitch efficiency and SOP adherence — so teams talk about performance the same way.

  • Comparable across teams and stores
  • Dimension breakdown for each manager’s focus
  • Weighted to your playbook
Call #4821 · ScoreEligible
812ORY Score
Conversation Quality86
Product Knowledge78
Empathy91
Pitch Efficiency74
Your playbook

Configured for your business

Each AI Manager follows your rules: your sales steps, your QA form, your compliance scripts, your knowledge base and your record format.

  • Playbooks per industry, product and team
  • Rules versioned as they change
  • Hierarchies and access that mirror your org
Playbook · Retail sales v33 / 4 passed
Greeting & need discoveryOry Pitch
Offer & attach itemsOry Pitch
Price & warranty disclosureOry Guard
Summary & next stepOry Read

The platform underneath.

Deep hierarchies

Enterprises, regions, stores, teams and agents — modelled the way your organisation works.

Role-based access

Everyone sees exactly what their role allows, from the executive cockpit to a single agent.

Tenant isolation

Row-level security keeps every enterprise’s data separate from every other.

Private AI models

Transcription and analysis run on privately hosted models, not shared third-party APIs.

Built for scale

Storage, APIs and GPU processing are separated so bursts of recordings never queue up the platform.

Multi-industry themes

Retail, healthcare, BFSI and more — each with its own scoring logic and playbooks.

FAQ

Frequently asked questions

Can’t find what you’re looking for? Talk to our team

Do we have to use all five AI Managers?

No. Start with the managers your teams need — for example Ory Pitch for sales or Ory Care for a contact centre — and add others later on the same platform.

Are the AI Managers separate products?

They share one platform, one capture pipeline and one ORY Score. Each focuses on a different job and has its own views.

Can the managers be configured differently per team?

Yes. Playbooks, QA forms, compliance rules and knowledge bases can differ by team, product and region.

See OrySense on your own conversations.

Tell us how your teams talk to customers. We’ll show you OrySense configured for your industry, your playbook and your recording setup.