Every interaction, a structured digital record.
OrySense converts every conversation into a digital record: diarized transcript, synced audio, a structured summary and fields for intent, objections, resolution and next steps — searchable and ready to share.
65" smart TV under ₹70k, OTT-first household
QLED panel · Dolby Vision · EMI · 2-year warranty
Exchange offer, installation window
Visit booked for Saturday; quote shared on WhatsApp
Agent to call back Friday with exchange value
The same fields, every time
Intent, products, objections, resolution and next step — captured consistently so records can be compared and reported on.
- Templates per process
- No manual note-taking
- Consistent across teams
65" smart TV under ₹70k, OTT-first household
QLED panel · Dolby Vision · EMI · 2-year warranty
Exchange offer, installation window
Visit booked for Saturday; quote shared on WhatsApp
Agent to call back Friday with exchange value
Who said what
Customer and agent separated even when they talk over each other, with audio synced to each line.
- Speaker diarization
- Synced audio
- Key moments tagged
Any conversation in seconds
Search by phrase, intent or objection; filter by date, store or agent; share a record or a single moment.
- Full-text and field search
- Share by link
- Exports for your systems
Records that do work.
Powered by Ory Read, the AI Documentation Manager.
Summaries
A clean record for every conversation.
Learn moreFollow-ups
Promises and next steps tracked.
Disputes
The facts of what was said, on record.
What’s in a record.
Customer intent
What the customer wanted.
Objections
Concerns raised and how they were handled.
Sentiment
Mood through the conversation.
Resolution
How it ended.
Next step
Owner and due date.
Audio & transcript
The full conversation, synced.
Can we customise the record?
Yes. Fields follow your process — a lending call and a retail pitch can use different templates.
How long are records kept?
Retention follows the policy agreed with your organisation.
Can records go into our CRM?
Records can be exported and shared. Talk to us about connecting OrySense to your systems.
Keep exploring
See OrySense on your own conversations.
Tell us how your teams talk to customers. We’ll show you OrySense configured for your industry, your playbook and your recording setup.